customer handling skills

Creating a Good First Impression

Course Description

In today’s dynamic world it is very important to make a good first impression. It is often said that “First impression is the last impression.” Through this course, the students would learn about why creating a good impression is necessary and how to create it. This course aims at gait, body language, communications and how to present oneself.

Course Objective

This module aims at learning which is not only intellectual but wholesome, making it very vital. The objective is instilling confidence in every individual so that he/she can deliver the finest first impression. This module would help in:

  • Proper understanding of body language
  • Instilling confidence
  • The How-to’s of a good first impression
  • Personality development
  • Better communication skills

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