Service is the key economic engine for most developed countries and also for emerging economies like India. This course focuses on the interdisciplinary nature of Service Management seamlessly spanning Marketing, Operations, Technology and People Management. New Service Business Models will be explored that seek to balance People, Planet concerns with Profit objectives.
This course focuses on the interdisciplinary nature of Service Management seamlessly spanning Marketing- Operations- Technology and People Management.
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e-book enables you to access interactive reading material to strengthen the skills learned in the sessions.
Online Lab enables you to practice the application of concepts you have learnt in the sessions in the virtual environment.
Tutorials enables you to get easy learning with clear, crisp, and to-the-point content on a wide range of technical and non-technical subjects without any preconditions and impediments.